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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Madi Akshar

November 5, 2024

5  out of  5
rating by Madi Akshar
"I've been with Debbie Montgomery since 1996, and they've alway been responsive and willing to work with me, no matter what odd request that I had/have. I can't thank them enough for their time and willingness to assist me whenever I need it. They always have a viable solution, and great advice, which is why I've been with them for nearly 30 years. You can't do better than to put your trust/business in their hands. I highly recommend them across the board."
We responded:
"Madi, Thanks so much for telling others we care about our clients and are proud to provide professional and friendly service. We truly appreciate you! Thanks so much!! Debbie"
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Anne Hagan

November 4, 2024

5  out of  5
rating by Anne Hagan
"I've been doing business with Debbie and her staff for about 25 years. Debbie is great. Cindy is great. They're so friendly and responsive to every need. I never call the State Farm 1-800 number. I just call them and they'll handle it, whatever 'it' is."
We responded:
"Ann, Thanks for your loyalty to our office and State Farm...If you have an emergency, you call call "Jake", but we would rather take care of you. We appreciate you!! Debbie"
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Marsha Mapes

November 4, 2024

5  out of  5
rating by Marsha Mapes
"Everyone in the office has treated me wonderful for years. I’ve never had a problem. They have helped me with excellent personal service ."
We responded:
"Marsha, It's been great to serve you. We appreciate loyal customers like you. Thanks so much for the great review!! Debbie"
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Suzanne Christman

October 24, 2024

5  out of  5
rating by Suzanne Christman
"We absolutely love working with CindyLou Lowry-Smith from State Farm insurance. She is always reliable to get our questions answered in a timely manner no matter if we call or email her. We have been with Debbie Montgomery’s agency since 2016. Very professional group"
We responded:
"Suzanne, Thanks so much for the great review! It's our pleasure to work with you and Jim. We appreciate you both!! Debbie"
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Margaret Bush 32

September 30, 2024

5  out of  5
rating by Margaret Bush 32
"The agent's are amazing and friendly. They know there stuff. Their costumer service stills are awesome."
We responded:
"Margaret, you are so kind to give my team such a nice compliment. Looking forward to seeing you in a few days. Debbie"
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Robert Bush

September 30, 2024

5  out of  5
rating by Robert Bush
"Every member in their office will treat you like family and is always there to help."
We responded:
"Robert, you and your family are like family. You give us the privilege of protecting your family with auto, home, and life coverage. Thanks for being a loyal Montgomery Agency client!"
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Lisa

September 24, 2024

5  out of  5
rating by Lisa
"Everyone I have had to talk to in this office is so nice and very helpful. I know if I need anything I can call and get the best help possible."
We responded:
"Lisa, Thanks for the compliment for my team. We take pride in making out client's lives easier. Thank for being part of our family. Debbie"
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Miranda Shapter

September 20, 2024

5  out of  5
rating by Miranda Shapter
"I’ve had Debbie for as long as I’ve been able to drive. Her and her team are awesome and super helpful."
We responded:
"We appreciate that you are a 2nd generation customer. Thanks for allowing us to continue to serve you! Debbie"
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Joslyn Materna

September 19, 2024

5  out of  5
rating by Joslyn Materna
"They were very helpful with my insurance transition across states. Micki was always friendly and patient."
We responded:
"Joslin, Welcome to Ohio and to our office. Thanks so much for choosing us! We look forward to serving you in the future. Debbie"
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Matt K

September 19, 2024

5  out of  5
rating by Matt K
"Micki was very easy to work with and she was able to quickly address my question and take care of what the bank needed."
We responded:
"Matt, Thanks for the compliment for Micki! She has been a great addition to our team! Thanks so much!! Debbie"
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Jo-Ellen Saunders

September 17, 2024

5  out of  5
rating by Jo-Ellen Saunders
"Deb Montgomery’s office always provides efficient and professional customer service. I have been a customer for over 30 years."
We responded:
"It's great to get a compliment from such a loyal client! We look forward to taking care of you for years into the future. Thanks so much!! Debbie"
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Jady Diaz

September 11, 2024

5  out of  5
rating by Jady Diaz
"I have been working with Debbie for a few years now, she has kept all my personal and business accounts well covered and maintained!"
We responded:
"Judy, thanks so much for the compliment to my office and team. It's great to see small business owners, like you, doing well. Debbie"
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Dave Baltzer

September 5, 2024

5  out of  5
rating by Dave Baltzer
"Mickey was a pleasure to work with regarding our home insurance needs!"
We responded:
"Dave, Thanks so much for the compliment for Micki and her level of customer service. She and my entire team strive to make things easy and simple for our clients! Debbie"
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Janet Cantor

September 4, 2024

5  out of  5
rating by Janet Cantor
"I’ve been with Debbie’s office for a couple of months now and it has been a wonderful experience. The ladies in the office are so kind and welcoming every time I’ve been in the office. When I came in for my auto and renters policy, Micki and Angie thoroughly explained my coverages to me which no insurance agent has ever done for me before. They’re amazing!"
We responded:
"Janet, We are very happy to have you as a new client. The ladies in my office are awesome! It's really nice when someone tells them so. Our foundation of doing business is educating. I look forward to many, many years of doing business with you and your family! Debbie"
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Suzanne Christman

August 28, 2024

5  out of  5
rating by Suzanne Christman
"We have been with State Farm insurance with Debbie Montgomery since 2016. We have home, auto, and a personal policy for home items. CindyLou is fantastic. She responds to all my email requests and phone calls in record time. We are extremely satisfied with our the Montgomery team."
We responded:
"Thanks so much Suzanne. It's very kind of you. It's been great to get to know & James you over the past few years! "
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Lauren Romer

August 22, 2024

5  out of  5
rating by Lauren Romer
"Great customer service for several years now! Cindy helped us so much with the home insurance process/policy as we purchased our first home. She is always quick to respond with any questions or things I need to know. Thanks SF!"
We responded:
"Lauren, Thanks for being so kind. We strive to provide great service and appreciate you letting us know you are happy with our office. Debbie"
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TJ Vokac

August 22, 2024

5  out of  5
rating by TJ Vokac
"Debbie Montgomery Agency has been the best for me and my family for 36 years. Bundling Home, auto, motorcycle, camper, business and life insurance gives us great discounts. Cindy always gets back with me on all issues with adding, changing or canceling policies. My business requires certificates updated monthly and these guys are always on top of it! Thank You Debbie, Cindy and your staff for responding in a timely manner and treating me with respect and kindness. Rik"
We responded:
"Rik, Thanks so much for taking the time to give us a great review. It's great encouragement for my team when a client is so gracious! We appreciate you and your family! Debbie"
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Steve Bernhard

December 4, 2023

5  out of  5
rating by Steve Bernhard
"Truly good experience all around with this excellent team! Highly recommend this team for all your insurance needs!"
We responded:
"Steve, Thanks so much for your compliment to my team. We appreciate you! Debbie"
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TANYA BLALOCK

October 5, 2022

5  out of  5
rating by TANYA BLALOCK
"Debbie Montgomery has been my State Farm Agent for 20+ years. Although we've only spoken a handful of times through the years, she has always remembered me. We have communicated regularly, more recently, due to life's challenges of late. Debbie still remembers me. I appreciate her expertise and compassion for others. She has been so helpful to me during this time, as have all of the rest of the State Farm Team. Debbie definitely has a servant's heart, always going above and beyond! I am happy and consider it a privilege to have her and State Farm on my side!"
We responded:
"Tanya, It's always great to talk to you. Your words are very kind. It's our goal to give our clients personal and professional service. I truly appreciate you!! Debbie"
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Wm F

October 1, 2022

5  out of  5
rating by Wm F
"Yesterday in the late afternoon I called Debbie's office. I was about to buy a new car. The time of day was a huge factor. It was after 4 pm on a Friday. I made the call and Debbie answered. She was professional as always. She called the dealership and had my insurance updated with the new vehicle information. Fantastic execution of service. I couldn't ask for a better agent. 5 Stars Debbie, Thank you!!!"
We responded:
"William, I appreciate the kind words. It's our job to make your dealings with my agency as easy as possible. It's great to have long term customers like you. Thanks so much!"
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Celeste Horvath

September 14, 2022

1  out of  5
rating by Celeste Horvath
"I've had State Farm for 10 years and just switched because of awful customer service I've dealt with from Debbie and her staff. When sorting out a billing issue after changing banks and then adding a new auto policy I spoke to Cindy on the phone several times, she was presumptuous and just blatantly rude. If you want to be insured by State Farm PICK A DIFFERENT AGENT!"
We responded:
"Celeste, I'm sorry you had this experience. The conversations I've had with you recently were pleasant. The mail you were expecting was mailed form the home office 9-9-2022."
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Danielle Sehgal

August 22, 2022

5  out of  5
rating by Danielle Sehgal
"I have been with Debbie Montgomery for so many years!!! Her office manager, CindyLou Lowry-Smith is a rockstar! She takes care of ALL of my needs, saves me tons of money, and she is so flexible and accommodating in her communication with me! 100/10 recommend this office of State Farm!!!"
We responded:
"CindyLou Lowry-Smith always goes the extra mile to provide you with the insuarnce you need at a value you deserve and great customer care! Your kind words recognizing CindyLou and recommending our services to others! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs, Danielle!"
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Bryan Krupp

November 24, 2021

5  out of  5
rating by Bryan Krupp
"Thanks for making this purchase of life insurance a pleasant experience for my wife and I. We have put this off for so long dreading the exposure to the process. Thank you Debbie and team for a painless and wonderful Journey to protecting our future."
We responded:
"Thanks so much. I'm so glad your family has the extra protection. We appreciate you. Thanks for your loyalty to State Farm and my agency."
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Mamma G

January 28, 2021

5  out of  5
rating by Mamma G
"Debbie knows her stuff. We reviewed our coverage and confirmed we had the coverage we need and not anything we didn't. Meeting with her was easy and comfortable. Highly recommend."
We responded:
"MG, it was great "visiting" with you and your Hubby virtually. I truly appreciate your kind words and your willingness to spend time with me to make sure you are covered the way you want to be."
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Ken Boggs

January 21, 2021

1  out of  5
rating by Ken Boggs
"I’d give zero stars if it was possible. Been with State Farm for 27 years and just switched companies, because of the numerous issues with Debbie’s agency. Multiple billing issues over the years, mixed up coverage on my kids accounts and blatant lies on coverage options. Always took multiple calls back and forth to handle these issues. The final straw was a cancelled coverage and had no idea it had been cancelled. This is the worst experience with an insurance agent in my life. The. Worst. If you want to stay with State Farm, you do not want this agent, there are plenty of others that I imagine do a better job protecting their customers"